-
DESCRIPTION
Hospitality students and front office managers and staff members will learn how to organize, perform, and evaluate hotelfront office functions. Relationships between departments, technological advances, and front office tools are explained in chapters on areas such as reservations, front office accounting, and human resources. Although the book concentrates on many technical aspects of front office management, it also emphasizes the importance of guest service. This sixth edition emphasizes automation and computer applications, and touches on issues facing the industry, such as the multicultural work force. Chapters have been added on housekeeping and security.
How to Build a Billion Dollar App
280.000₫
The Law of Higher Education
280.000₫
Passport 50+
70.000₫
The Lunar Men
150.000₫
Haunted Belfast
120.000₫
The Richard Burton Diaries
340.000₫
The Fate of the Romanovs
270.000₫
Shimon Peres: The Biography
320.000₫
Katharine Graham's Washington
380.000₫
Glimpses And Reflections
220.000₫
Carnegie
380.000₫
Bart: My Life
240.000₫
![A Woman in Charge: The Life of Hillary Rodham Clinton [Signed First Edition]](http://bizweb.dktcdn.net/thumb/large/100/417/831/products/5151b609-695d-487b-acf8-2b105ed26dea.jpg?v=1724241443730)
The Hermitage: Step By Step
120.000₫
Tan Tock Seng, Pioneer
150.000₫
Madam Secretary
280.000₫
Guerrilla Marketing Excellence
140.000₫
